{"id":255,"date":"2025-12-24T15:04:42","date_gmt":"2025-12-24T15:04:42","guid":{"rendered":"https:\/\/italia360.it.com\/?page_id=255"},"modified":"2026-01-26T10:38:18","modified_gmt":"2026-01-26T10:38:18","slug":"support","status":"publish","type":"page","link":"https:\/\/italia360.it.com\/it\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"255\" class=\"elementor elementor-255\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9014286 e-flex e-con-boxed e-con e-parent\" data-id=\"9014286\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa9d053 e-flex e-con-boxed e-con e-parent\" data-id=\"fa9d053\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb16b62 elementor-widget elementor-widget-html\" data-id=\"eb16b62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.italia360-support-wrapper { font-family: -apple-system, system-ui, Segoe UI, Roboto, Helvetica, Arial, \"Apple Color Emoji\", \"Segoe UI Emoji\"; background:#f8fafc; color:#0f172a; }\n.italia360-support-wrapper .italia360-header { background:#1d4ed8; color:#fff; padding: 28px 16px; }\n.italia360-support-wrapper .italia360-header h1 { margin:0; font-size: 22px; }\n.italia360-support-wrapper .italia360-header p { margin: 8px 0 0; opacity: .9; font-size: 14px; }\n.italia360-support-wrapper .italia360-main { max-width: 1440px; margin: 0 auto; padding: 18px 16px 48px; }\n.italia360-support-wrapper .italia360-card { background:#fff; border:1px solid #e2e8f0; border-radius: 14px; padding: 16px; box-shadow: 0 1px 2px rgba(0,0,0,.04); }\n.italia360-support-wrapper h2 { font-size: 16px; margin: 18px 0 8px; }\n.italia360-support-wrapper p, .italia360-support-wrapper li { font-size: 14px; line-height: 1.6; color:#334155; }\n.italia360-support-wrapper a { color:#1d4ed8; text-decoration: none; }\n.italia360-support-wrapper a:hover { text-decoration: underline; }\n.italia360-support-wrapper .muted { color:#64748b; }\n.italia360-support-wrapper .italia360-grid { display:grid; grid-template-columns: 1fr; gap: 10px; margin-top: 12px; }\n.italia360-support-wrapper .italia360-item { border:1px solid #e2e8f0; border-radius: 12px; padding: 12px; background:#fff; }\n.italia360-support-wrapper .italia360-item strong { color:#0f172a; }\n@media (min-width: 700px) { .italia360-support-wrapper .italia360-grid { grid-template-columns: 1fr 1fr; } }\n.italia360-support-wrapper .italia360-footer { max-width: 920px; margin: 0 auto; padding: 0 16px 32px; }\n.italia360-support-wrapper code { background:#f1f5f9; padding: 2px 6px; border-radius: 6px; }\n<\/style>\n\n<div class=\"italia360-support-wrapper\">\n  <div class=\"italia360-header\">\n    <div style=\"max-width:1440px;margin:0 auto;\">\n      <h1>Support<\/h1>\n    <\/div>\n  <\/div>\n\n  <div class=\"italia360-main\">\n    <div class=\"italia360-card\">\n      <p class=\"muted\">\n        Need help with Italia360? Contact us or review the FAQs below.\n      <\/p>\n\n      <h2>Contact<\/h2>\n      <div class=\"italia360-grid\">\n        <div class=\"italia360-item\">\n          <strong>Email<\/strong>\n          <p><a href=\"mailto:info@ronaldoroy.com\">info@ronaldoroy.com<\/a><\/p>\n        <\/div>\n        <div class=\"italia360-item\">\n          <strong>WhatsApp<\/strong>\n          <p><a href=\"https:\/\/wa.me\/393273937479\" target=\"_blank\" rel=\"noreferrer\">+39 327 393 7479<\/a><\/p>\n        <\/div>\n        <div class=\"italia360-item\">\n          <strong>Phone<\/strong>\n          <p><a href=\"tel:+393273937479\">+39 327 393 7479<\/a><\/p>\n        <\/div>\n        <div class=\"italia360-item\">\n          <strong>Website<\/strong>\n          <p><a href=\"http:\/\/italia360.it.com\/it\/\">italia360.it.com<\/a><\/p>\n        <\/div>\n      <\/div>\n\n      <h2>FAQs<\/h2>\n      <ul>\n        <li><strong>Are my document photos uploaded?<\/strong> No\u2014attachments remain on your device only.<\/li>\n        <li><strong>App shows \"Unofficial service\" for Permesso status\u2014why?<\/strong> We display results from a public official page, but Italia360 is not a government service.<\/li>\n        <li><strong>I changed phone\u2014can I restore attachments?<\/strong> Attachments are local; you'll need to add them again on the new device.<\/li>\n      <\/ul>\n\n      <h2>Report a problem<\/h2>\n      <p>\n        When reporting an issue, please include: your device model, OS version, app version, and a short description of\n        what happened.\n      <\/p>\n\n      <h2>Legal<\/h2>\n      <p class=\"muted\">\n        See: <a href=\"\/it\/privacy-policy\/\">Privacy Policy<\/a> and <a href=\"\/it\/terms\/\">Terms of Service<\/a>\n      <\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"italia360-footer muted\">\n    <p>\n      Italia360 is built to help users stay organized. Always verify official requirements with competent authorities.\n    <\/p>\n  <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Support Need help with Italia360? Contact us or review the FAQs below. Contact Email info@ronaldoroy.com WhatsApp +39 327 393 7479 Phone +39 327 393 7479 Website italia360.it.com FAQs Are my document photos uploaded? No\u2014attachments remain on your device only. App shows &#8220;Unofficial service&#8221; for Permesso status\u2014why? We display results from a public official page, but [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-255","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Italia360<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/italia360.it.com\/it\/support\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Italia360\" \/>\n<meta property=\"og:description\" content=\"Support Need help with Italia360? Contact us or review the FAQs below. 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